The documents you’ll need depend on your individual tax situation. After getting started, you’ll receive a personalized tax organizer and document checklist to help you gather everything needed for an accurate and complete return.

Your privacy and security are important to us. Tax documents are submitted electronically through our secure client portal rather than regular email. You’ll receive instructions for accessing the portal and uploading your documents after beginning the tax preparation process.

Yes! Neptune Accounting & Tax offers convenient virtual tax preparation, allowing you to complete the entire process from wherever you are. From securely submitting documents to reviewing and signing your return, our process is designed to make tax preparation simple and convenient.

Tax preparation fees vary depending on the complexity of your return, the forms required, and any additional services needed. Pricing will be communicated before preparation begins so you know what to expect.

Most individual tax returns are completed within approximately 7–10 business days after all required documents and information have been received. More complex returns or additional information requests may require additional time. We’ll keep you informed throughout the process.

Payment is due after your return has been completed and reviewed, but before your tax return is electronically filed. Your return will not be submitted to the IRS or applicable state tax agencies until payment has been received.

Yes. We can assist with certain prior-year and amended tax returns. Because every situation is different, we’ll first review your needs to determine the appropriate next steps and whether we can assist.

Neptune Accounting & Tax primarily focuses on individual tax preparation while also offering select accounting, tax, and consulting services for small business owners. If you have business tax needs, contact us to discuss your situation and determine how we can best assist you.